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Product Name: CCS Fulfillment Software
Product Description
The operational software solution known as Comprehensive Commerce Suite
Fulfillment Edition (CCS Fulfillment) seamlessly integrates all aspects of the
multi-channel order fulfillment process into one complete business package. CCS
Fulfillment combines a robust set of order entry, inventory/warehouse
management, and reporting modules into a single powerful system designed to help
streamline your business. It provides the cornerstone for automating daily
processing functions which translates to increased productivity, efficiency, and
satisfied customers. CCS Fulfillment features an intuitive true Windows GUI
interface developed in the .NET framework while running on low recurring cost
SQL based database(s). When coupled with the exceptional support and development
consulting services provided by the Abison staff of experts, CCS Fulfillment
truly redefines what a multichannel marketing software solution should be.
Order Entry
Whether your company takes orders via a web shopping cart system, through an
in-house call center via scripted/prompted customer interaction, or by some
combination of both - CCS Fulfillment has been designed to handle all forms of
order processing through a single software application. A true perpetual
inventory system provides the foundation for accurate inventory control.
Managers and users alike are informed immediately in the case of backordered
stock while quantities are committed in real-time as they are ordered. Discounts
to item pricing may be applied based on either quantity price breaks, product
grouping, or by a customer discount percentage. Shipping items to multiple
destinations on a single order is supported. CCS Fulfillment also features the
ability to enter multiple methods of payments to a customer\\\'s order and
real-time credit card authorizations happen at the time of the order thereby
reducing follow up time required of customer service personnel. The order entry
module also doubles as an integrated merchandise return/exchange system thereby
simplifying the returns process. Adjustments may also be applied to the order in
the form of redeemed credit slips, refund checks, coupons, gift certs, and
balance due payments.
Key Features of Order Entry:
SKU image display along with user definable inventory notes.
User definable order specific fields allow for storing configurable data
elements beyond the standard CCS Fulfillment set.
Support of both static and dynamic kits.
Dynamic kits allows for customer configurable kit components/options with rules
based processing.
Rich text note interface allows for multiple messages to be entered on a single
order.
Color coded line items provide CSRs with a SKU\\\'s shippable status at a glance.
Ability to apply order hold on the overall order as well as down to the
individual line item level.
Tax application rules based on inventory flags including configurable tax on
shipping.
Customer Service
Extensive customer history is available through CCS Fulfillment\\\'s easy to
use customer management screens. Intuitive organization and sorting options
exist to allow operators to quickly locate, track, and process customer order
information while notes may be entered/tracked by date and user in a rich text
format. Emails may also be generated directly from the customer service screens
to keep lines of communication open and costs down. Multiple ship to addresses,
accounting, and emailing/mailing preferences are just a few of the many other
options available through this module.
Inventory Control Management
Inventory items and kits are defined through this portion of the CCS
Fulfillment suite. It supports multiple warehouse facilities and multiple bin
locations when managing inventory. Stock can even be shared between multiple
ownership divisions providing accurate real-time visibility from within each
location. Quantities are maintained through receiving/adjustments and stock is
released to backordered merchandise once it becomes available. CCS Fulfillment
also provides a mechanism for tracking returned merchandise so that cost and
quantity visibility is never lost. Note: Costing of inventory is done based on
the FIFO (first in first out) method.
Purchasing
The purchasing system allows for the entry and maintenance of vendor
purchase orders to facilitate stock replenishment and/or customer dropship
processing. CCS Fulfillment allows your business to control inventory levels by
providing detailed reports outlining items at or below their minimum stock
warning levels while providing a simple, yet robust entry and receiving
interface. Important sales, demand, catalog, and purchase history are all
readily available to the operators entering these orders. Options for faxing,
printing, and emailing POs also exist in the CCS system along with complete
tracking and visibility. Purchase order receipts can be easily allocated to open
backorders while cost/freight adjustments can be performed as required. All
changes in inventory quantities and costs are fully tracked in the FIFO costing
layers. Note: Integrations with third party inventory/purchasing systems are
also available. This can allow companies using CCS Fulfillment to retain their
customized system(s) without abandoning the mechanisms that are proven to work
for them.
Key Features of Purchasing:
Ability to quickly create purchase orders by pulling in skus based on
selection critieria for a given vendor.
Item order quantities can be easily changed/updated through the simple to use
interface.
Hot key access to vital information such as item sales history including weekly,
monthly, and yearly total breakdowns all designed to aid the purchasing agent in
making informed reordering decisions.
CCS Fulfillment provides the flexibility of defining an item to either be
shipped out from in-house stock or else dropshipped direct from the vendor based
on user configurable rules - all while tracking under one single sku.
Order Fulfillment
System generated order picking/packing reports streamline the overall
warehouse order packaging process. Sophisticated algorithms are used to increase
productivity by organizing items according to picking bin location and to the
warehouse they are committed. CCS Fulfillment makes it possible for personnel to
make a single pass through the warehouse to pick orders available for shipment
at that time. Shipping and manifesting is provided through interfaces with
shipping systems such as Shiptec and UPS Worldship.
Catalog/Campaign Management
The cataloging system is comprised of a set of modules that allow for the
definition, maintenance, and price definition of customer campaigns. A
comprehensive collection of reports exist to detail the performance of source
codes, their campaigns, as well as item analysis by square inch.
Reporting
Multiple divisional sales and order tracking by division are an inherent
part of the CCS Fulfillment system. This allows sales reporting to be broken
down by company division if desired. By segregating the inventory into product
groups, the system attributes sales and adjustments to their proper general
ledger accounts for ease of exporting and/or reporting. Note: Reports are
generated via Crystal Reports and CCS Fulfillment users can choose from a
comprehensive set of pre-existing reports, have Abison create customized reports
based on specific business requirements, or else choose to design their own
reports.
Company Details
Scott A. Karlo
President
Total No. of Employees: 7800 more
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CCS Web eCommerce Software |
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| Suitable For: |
CCS Fulfillment Software - CCS - Complete Multi Channel Marketing - E - commerce Software - Comprehensive Commerce Suite Fulfillment Edition - CCS Fulfillment - order entry - inventory/warehouse management - reporting modules - web shopping cart system -
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